FAQs
You've got questions, we've got answers.
What’s the difference between the Standard and Premium Roof Rack?
Our Standard Roof Rack comes with an acrylic wind fairing, all 8020 bars and brackets for structure, and solar panel brackets to mount two large solar panels.
Our Premium Roof Rack steps it up a notch with a laser-cut aluminum wind fairing, the same 8020 bars and brackets for structure, plus laser-cut side plates that hide your solar panels for a cleaner look. Of course, it also includes solar panel brackets for two large panels.
Basically, the Premium rack is the fancier, more polished version, while the Standard gets the job done just as strong—just with fewer bells and whistles.
Why can’t I place a Maxxfan or AC unit anywhere I want in the roof rack configurator?
We get it—customization is key. But we’ve built in some constraints to make sure you’re not accidentally cutting through your van’s structural ribs (which would be... not great). The configurator keeps your van’s integrity intact while still giving you plenty of options.
How much solar can I fit on my van's roof?
That totally depends on your van and what you need. If you're also adding a Maxxfan or AC unit, that changes things. Your best bet? Play around with our Roof Rack Configurator—it’ll help you figure out exactly how much solar you can squeeze in while keeping room for everything else.
Can I buy just the Premium wind fairing or side plates separately?
We don’t sell them separately since the mounting method is designed as a whole unit. The side plates and fairing bolt together, so slapping on just the fairing would take some serious modifications (and most folks don’t have an easy or affordable way to make that happen).
That said, we sometimes have returns or slightly blemished pieces in our Yard Sale section. If you’re looking for a deal, check that page out—never know what you might find!
What should I expect when installing my roof rack?
Installation times depend on which rack you’re putting together. Solo mission? Plan for about 4+ hours for a Premium rack and 2-3 hours for a Standard rack. Got a buddy? You can cut that time in half (or maybe even less if you’re a dream team).
Not feeling the DIY life? No worries! We’ve got a Find an Installer page where you can track down a pro to handle it for you.
Do you offer discounted bundles?
Sure do! Check out our Roof Layouts page for bundle discount codes. We know no two builds are the same, so instead of forcing a one-size-fits-all bundle, we let you mix and match to build your own—and still save some cash.
Which awning is right for my van?
It depends on your van model and whether or not you have a roof rack. Here’s a quick guide to help you choose:
Sprinter
- 144: Fiamma F45s 300
- No roof rack? Use the Fiamma F80s 320
- 170: Fiamma F45s 400
- No roof rack? Use the Fiamma F80s 400
- 170EXT: Fiamma F45s 450
- No roof rack? Use the Fiamma F80s 400 or F65 Eagle 400
Transit
- 148: Fiamma F45s 300
- No roof rack? Use the Fiamma F80s 320
- 148EXT: Fiamma F45s 350
- No roof rack? Use the Fiamma F80s 320
ProMaster
- 136: Fiamma F45s 300
- No roof rack? Use the Fiamma F80s 320 or F65 Eagle 319
- 159: Fiamma F45s 350
- No roof rack? Use the Fiamma F80s 370 or F65 Eagle 369
- 159EXT: Fiamma F45s 400
- No roof rack? Use the Fiamma F80s 400 or F65 Eagle 399 (white only) or 400
Still unsure? Reach out, and we’ll help you find the perfect fit!
How long will it take to get my awning?
Processing takes 2-5 business days, then shipping time depends on where you’re at.
- East Coast? You’re looking at 3-4 days after processing.
- West Coast? More like 5-6 business days after processing.
Either way, we hustle to get it to you as fast as possible!